Privacy Notice
Effective date: April 2012
Welcome to the TJX Canada STYLE+TM Loyalty Program website available at www.tjxstyleplus.ca (the "Website"). The TJX Canada Style+TM Loyalty Program is a loyalty program of Winners, HomeSense and Marshalls (the "Program"). The Program is administered by Winners Merchants International L.P., doing business in Canada as TJX Canada ("TJX Canada"). TJX Canada, Winners, HomeSense, Marshalls and other brands that TJX Canada may offer in Canada are the "TJX Businesses." This TJX Canada STYLE+TM Loyalty Program Privacy Notice applies to personal information TJX Canada collects from TJX Canada STYLE+TM Loyalty Program members and users of the Website.
Information We Collect
When you register for the TJX Canada STYLE+TM Loyalty Program on the Website, we may collect information such as your name, email address, postal address, date of birth and phone number. When you use your TJX Canada STYLE+TM Loyalty Program card, we may collect information regarding your purchases and other uses of the card. We may also collect optional demographic information.
How We Use the Information We Collect
When we collect information from you, we may use it for a number of purposes, including to:
  • Register you for the TJX Canada STYLE+TM Loyalty Program card and any related benefits and administer the Program;
  • Communicate with you about the benefits of the TJX Canada STYLE+TM Loyalty Program;
  • Track your accumulation of TJX Canada STYLE+TM Loyalty Program qualifying purchases or other benefits;
  • Identify your product and service preferences so that we can notify you of new or additional products, services, features, promotions or events and special offerings relating to the TJX Businesses that might be of interest to you;
  • Improve merchandise selections and customer service;
  • Invite you to participate in customer research;
  • Enable a financial institution to make offers to you regarding a rewards card or other credit-related program in the event that we partner with a financial institution in such a program;
  • Respond to your comments and inquiries;
  • Measure the advertising effectiveness of our online and other advertisements and events;
  • Help us prevent fraud, unauthorized activity, claims and other liabilities and minimize risk to the TJX Businesses;
  • Comply with and enforce applicable legal requirements, industry standards and our policies and our Terms of Use and
  • Operate, evaluate and improve our business (including developing new products and services, managing our communications, and performing market research).
  • If you provide us with optional demographic information, we use this information to better understand our TJX Canada STYLE+TM Loyalty Program Members and to improve our product and service offerings.

From time to time we may supplement the personal information of our TJX Canada STYLE+TM Loyalty Program Members with information from publicly available sources, such as information to validate the accuracy of your address or other information you have provided us. This helps us maintain the accuracy of your personal information, understand, improve and tailor the nature of our product and service offerings, and/or to assist in the selection of Store locations.
Disclosure of Personal Information
We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.
Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to our TJX Canada affiliates and other third parties who provide services on our behalf. For example, we may use service providers to host our Website, operate certain of its features, serve advertisements on our Website, send email, SMS text messages or other communications, run our contests and promotions, conduct customer research, and manage and analyze data and our advertising effectiveness.
Your personal information may be maintained and processed by our TJX Canada affiliates and other third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of TJX Canada or as part of a corporate reorganization or stock sale or other change in corporate control.
Legal: TJX Canada, our affiliates and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, as part of the administration of our loss prevention program, or as otherwise permitted by law.
Additional Information About our Website
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies (1) may let us know who you are, (2) may be necessary to access your account information (stored on our computers) in order to provide personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.
We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits. To find out more about our service provider's privacy policy, or if you would like to deactivate our ability to analyze your browsing through the use of this service, please click here
Tracer Tags & Web Beacons: Our Website may also use a technology called "tracer tags" or "Web Beacons". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website. We may also use third parties to serve our advertisements on other websites. These companies may use tracer tags or web beacons to report certain information (but not your name, address, e-mail address or telephone number) about your visits to our Website and the websites which advertise and feature links to our Website, in order to measure the effectiveness of our advertisements.
Third party links: Our Website may contain links to other sites that TJX Canada does not own or operate. Also, links to our Website may be featured on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.
Security of Personal Information
We have implemented measures designed to protect personal information in our custody and control, including appropriate measures to protect the safety of credit and debit card and other transactions in our stores. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.
Your online access to certain of your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).
We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Children's Privacy
We do not seek nor will we knowingly collect personal information from anyone under the age of 14.
Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.
You may update your email address by going to the profile page on our Website and editing your profile, including any contact information.
You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Preferences
You may change your profile details by logging into your profile page on the Website.
Additionally, you may opt-out of receiving non-loyalty, promotional email from us by following the opt-out or "unsubscribe" instructions provided in your email or contacting our Customer Service Department by clicking on our "Contact Us" page on our Website or by calling 1-800-646 9466 (English) or 1-888-405-2335 (French). Hours of operation: Monday to Friday between 9:00 a.m. - 5:00 p.m. (Eastern Time).
Changes to the Privacy Notice
This TJX Canada STYLE+TM Loyalty Program Privacy Notice may be updated periodically to reflect changes to our personal information practices. The revised Privacy Notice will be posted on this Website. We strongly encourage you to please refer to this Privacy Notice often for the latest information about our personal information practices.
Contact Information
Please contact our Privacy Officer if:
  • you have any questions or comments about this Privacy Notice,
  • you wish to access, update, and/or correct inaccuracies in your personal information or change your consent preferences, or
  • You otherwise have a question or complaint about the manner in which we treat your personal information.
You may contact our Privacy Officer by email at Privacy_Officer@tjxcanada.ca or by mail at the following address:

Privacy Officer
TJX Canada
6715 Airport Road
Mississauga, ON L4V 1Y2
Copyright © 2012 Winners Merchants International L.P.
Pour la version française de l'avis sur la protection des renseignements personnels, cliquez-ici.